Privacy Policy

Privacy Policy for Denteast
Effective Date: 11/01/2024

Introduction

Denteast Dental Practice is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are required by law to maintain the privacy and security of your protected health information (PHI). This policy complies with the Health Insurance Portability and Accountability Act (HIPAA), Florida State privacy laws and other applicable laws and regulations.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not access our website or use our services

1. Information We Collect

We collect the following types of information when you visit our website or use our services:

a. Personal Information:

  • Name, address, phone number, email address
  • Date of birth, gender
  • Health information necessary for the provision of dental services
  • Insurance information

b. Website Usage Information:

  • IP address, browser type, operating system, and device type
  • Pages visited, links clicked, and the time spent on our website
  • Cookies and other tracking technologies to collect data about website usage

c. Payment Information:

  • Credit card details, billing address, and other payment-related information when you pay for services online.

2. How We Use Your Information

We may use your information in the following ways:

  • To Provide Dental Services: We use your personal and health information to schedule appointments, assess your dental needs, provide treatment, and process payments.
  • To Improve Our Services: We use website usage data to monitor and improve the user experience on our site and enhance our services.
  • For Communication: We may use your contact information to send reminders, respond to inquiries, and provide updates on services or changes to our policies.
  • For Legal Compliance: We may use your information to comply with legal requirements, such as reporting obligations under HIPAA, responding to law enforcement requests, or fulfilling other regulatory duties.

3. HIPAA Compliance and Your Rights

Under HIPAA, you have certain rights concerning your PHI:

  • Right to Access: You may request copies of your dental records or PHI.
  • Right to Amend: If you believe your health information is incorrect or incomplete, you can request an amendment.
  • Right to Restrict Use or Disclosure: You have the right to request that we restrict certain uses and disclosures of your PHI.
  • Right to an Accounting of Disclosures: You may request a list of disclosures we have made of your PHI, except for those made for treatment, payment, or healthcare operations.
  • Right to Request Confidential Communications: You may request that we communicate with you through alternative means (e.g., different phone number or mailing address).
  • Right to a Copy of this Privacy Policy: You may request a paper or electronic copy of this privacy policy at any time.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • With Your Consent: We may share your information with third parties with your explicit permission.
  • For Treatment, Payment, and Healthcare Operations: We may share your information with other healthcare providers, insurance companies, or billing services as necessary to provide care, manage payments, or facilitate healthcare operations.
  • With Business Associates: We may share your information with third-party vendors (business associates) who perform services on our behalf, such as data hosting, billing, or appointment scheduling, provided they are also HIPAA-compliant.
  • For Legal or Safety Reasons: We may disclose information as required by law or to prevent harm, such as in response to court orders, subpoenas, or public health emergencies.

5. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These include encryption, secure servers, access controls, and regular monitoring of our systems to ensure compliance with applicable security standards.

However, please be aware that no security system is completely foolproof, and we cannot guarantee the absolute security of your data.

6. Third-Party Websites

Our website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before submitting any personal information.

7. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. These cookies may collect information such as your IP address, browser type, and site usage patterns. You can disable cookies through your browser settings, but this may affect the functionality of our website.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13 without parental consent, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top of the policy will indicate the last time the policy was revised. We encourage you to review this page periodically to stay informed about our practices.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us at:

Denteast
540 N Andrews Ave, Suite 101
(954)669-1577
[email protected]

Your acceptance of these terms

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

This privacy policy is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA), the Florida Information Protection Act (FIPA), the Florida Patient’s Bill of Rights and Responsibilities, and other relevant laws and regulations in Florida.